About Us

Fastfix are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Fastfix
Unit 4
Circuit 32
Easton Road
Bristol
BS5 0DB

Phone: 0117 9551616

Fax: 0117 9551818

Email: sales@remstools.co.uk

VAT 567 5157 12

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard.

We are happy to accept purchase orders for goods from all government bodies and plc companies and will send a vat invoice for products after the tools have been shipped.

Please send official purchase orders to one of the following addresses.

Fastfix
Unit 4 Circuit 32
Easton Road
Bristol
BS5 0DB

Fax 0117 9551818
Email sales@remstools.co.uk

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All orders under £500 will incur a delivery charge of £8.95 including VAT.

Delivery Schedule

Orders received and approved before 2 p.m. Monday to Friday will be despatched for delivery next working day.

Orders placed on Saturdays or Sundays will be despatched on Monday for delivery Tuesday.

Back Orders

If an item is out of stock or a delay is expected with your order we will contact you and give you the opportunity to cancel your order and not have your credit card charged for your purchase.

Tax Charges

17.5% VAT is included in the price you see on our website.

Credit Card Security

All transaction information passed between merchant sites and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Guarantee

We guarantee your satisfaction.

All purchases come with a manufacturers 1 year guarantee.

In the unlikely event that your product fails simply contact us on 0117 9551616 and we will arrange to have your tool collected and repaired/replaced.

Reaching Us

If you need to reach us, please email us using the contact link on the store page.

Alternatively you can contact us in the following ways.

By telephone on 0117 9551616

By fax on 0117 9551818

Or write to us at.

Fastfix
Unit 4
Circuit 32
Easton road
Bristol
BS5 0DB

Privacy Policy

Rems tools do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes